打印机打印错误的尺寸。

我有一台DeskJet 2720无线打印机。我的打印机总是打印4×6或5×7尺寸，而不是8×10-8.5×11。当我需要打印时，它总是很小。如何让它打印大尺寸？另外，我还收到了一个错误信息2。SpnctrSolved!Go to Solution.
———Hi you for your response,Here are some steps you can take to troubleshoot the problem. Check Paper Settings: Make sure that the paper size and type settings on both your printer and the HP Smart App match the physical paper you\’re using. Ensure that it\’s set to Letter size (8.5×11 inches) and that the paper type matches the actual paper you have loaded in the printer. Clear Paper Jams: If the paper is getting stuck and causing the E2 error, check for any paper jams or obstructions in the paper path. Remove any stuck paper carefully to avoid damaging the printer. Reset Printer: Try performing a reset on your printer to see if it resolves the issue. You can usually do this by turning off the printer, unplugging it from the power source, waiting a few minutes, and then plugging it back in and turning it on again. Update Printer Firmware: Ensure that your printer\’s firmware is up to date. Sometimes, outdated firmware can cause compatibility issues with apps or devices. Reinstall HP Smart App: If the issue persists, try uninstalling and reinstalling the HP Smart App on your device. This can help ensure that the app is functioning correctly and communicating properly with your printer.By following these steps, you should be able to troubleshoot and resolve the issue with your HP DeskJet 2720 printer.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up\’ on the bottom right to say “Thanks” for helping!Alden4HP Support.View solution in original post
———Hi to HP Support Community.Thank you for posting your query, I will be glad to help you.It sounds like there might be a couple of issues at play here: the print size settings and the error message you\’re receiving. Let\’s tackle them one by one.Print Size Settings: When you\’re printing, make sure you\’ve selected the correct paper size and print settings on your computer or mobile device. Here\’s how you can adjust the print size settings. Open the document or image you want to print. Go to the print settings menu. This can usually be accessed by clicking on \’File\’ \\u0026gt; \’Print.\’ In the print settings menu, look for options like \’Paper Size\’ or \’Media Size.\’ Select the appropriate paper size for your document (e.g., Letter size for 8.5×11 inches). Additionally, check the print settings for any scaling options. Ensure that the scaling is set to 100% or \’Actual Size\’ to prevent the document from being printed smaller than intended. Once you\’ve adjusted the settings, initiate the print job.Error Message 2: The error message you\’re receiving could indicate a problem with the printer itself. Error messages can vary depending on the printer model, so it\’s important to consult the printer\’s manual for specific troubleshooting steps. However, here are some general steps you can try. Turn off the printer and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on again. This can sometimes reset the printer and clear error messages. Check the printer\’s display or control panel for any additional information accompanying the error message. This might provide clues as to what the problem is. Make sure there are no paper jams or obstructions in the printer\’s paper path. Clear any jams and ensure that the paper is loaded correctly. If the error persists, consult the printer\’s manual for specific troubleshooting steps related to Error Message 2.By adjusting the print size settings and addressing any error messages, you should be able to print your documents in the desired size without encountering issues.I hope this helps.Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up\’ on the bottom right to say “Thanks” for helping!Alden4HP Support.