我有一个HP Officejet pro 9015e打印机，从打印机面板上的扫描到电脑的功能出现了一些问题。一旦我点击扫描到电脑，页面就会被扫描，然后会出现一个屏幕消息，提示页面已发送到桌面。但是Windows资源管理器没有弹出，并提示我保存文件。它以前工作得非常好，直到昨天，操作系统等都没有更新。似乎扫描的页面被发送到计算机后就消失了。
解决方案！
———Hihaven’t heard from you, this post is in reference to the thread you created on yourfriendly neighborhood(HP Support Community)。I would like to know if the resolution we provided worked for you.If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family.If you would like to thank us for our efforts to help you, go to the public post \\u0026amp; give us a virtual high-five by clicking the \’Thumbs Up\’ icon below, followed by clicking on the \’Accept as solution\’ on my public post.Have a great day ahead!Take care and have a good day. Gaya1239 – HP Support。
